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State Farm® Insurance Agent

Jenna Mack

Jenna Mack Insurance Agcy Inc

(334) 774-2020
209 North Highway 231
Ozark, AL 36360

We are located in the former Jack Deloney art gallery, next to the Hampton Inn.

Profile photo of a State Farm Agent named: Jenna Mack

Would you like to create a personalized quote?

Office Info

Office Hours

Mon-Fri
9am - 5pm
Sat-Sun
Closed
After Hours by Appointment
Call us 24 hours a day!

Address

209 North Highway 231
Ozark, AL 36360

Languages

English

Additional Location

Office Info

Office Hours

Mon-Fri
9am - 5pm
Sat-Sun
Closed
After Hours by Appointment
Call us 24 hours a day!

Address

125 South Main St
Brundidge, AL 36010-1810

Languages

English

This Location

Welcome to our agency! We are thrilled to have you as part of our family. Get ready to experience exceptional products/services, personalized attention and a commitment to YOUR satisfaction.

Serving our area since 2010, we offer all product lines including, auto, fire, life, health and financial services. We have two locations to better serve you. Stop in to see us at our Ozark or Brundidge offices!

We appreciate YOU!

Insurance Products Offered

Auto, Homeowners, Condo, Renters, Personal Articles, Business, Life, Health, Pet

Other Products

Banking, Mutual Funds

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Our mission is to put each customer first by providing the necessary insurance and financial services to suit their specific needs. We will be the leader in the insurance industry by offering superior customer service with a hometown, southern style atmosphere.

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We have a great team here to help YOU!

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Rebecca Dawley State Farm Agent Team Member

Rebecca Dawley

Insurance Account Representative

Hey, hey! I'm Rebecca, and I was born and raised in Ozark, Alabama. I am married to my husband, Justin and we have two wonderful children together, Sophia and Barrett. I graduated from Carroll High in 2011 and since then, I am a licensed insurance professional with a passion for life insurance! I have been a part of Jenna Mack’s team since 2016. In my free time I enjoy playing tennis and spending time at the beach. Aside from that, you can find family and I at the racetrack supporting my husband’s passion for racing! Above all, I am a loving mother and wife, committed to creating a secure and happy future for my family. It is my goal to continue making a positive impact in the lives of others through my work and personal interactions.

Nikki Nelson State Farm Agent Team Member

Nikki Nelson

Insurance Account Representative

My name is Nikki Nelson, and I am Georgia-born and Alabama-raised. I began my insurance career at the Jenna Mack State Farm agency in 2013, where I quickly acquired my licenses in auto, fire, and commercial lines. Before entering the world of insurance, I pursued my passion as a licensed cosmetologist. It was during this time that I crossed paths with Jenna, forging a connection that would eventually lead me to a fulfilling career in the insurance industry. Beyond professional endeavors, I find joy in various hobbies including, going to the beach, capturing beautiful moments through photography, and nurturing my beloved cows. As a dedicated college football fan, I proudly support my favorite team with a resounding "Roll Tide!" With a happy marriage spanning 28 years, I understand the importance of personal connections and I love to bring that same warmth to our State Farm policyholders. I firmly believe in the motto "Do what you LOVE, love what you DO," reflecting my commitment to provide exceptional service and to make a difference in the lives of others. Whether it's protecting assets, providing guidance, or offering help, I am dedicated to going above and beyond to meet all of my customers' insurance needs.

Sheryl Peavy State Farm Agent Team Member

Sheryl Peavy

Insurance Account Representative

Hello, my name is Sheryl Peavy and I was born and raised in Ozark, Alabama. After graduating from Carroll High School in 1977, I pursued a degree in computer science at George Wallace Community College. In November 1984, I married my husband, Alan Peavy, and we were blessed with two wonderful children, Joshua and Caleb. In 1990, I began working part-time for Bob Elia’s State Farm Agency and I continued to work for him until his retirement in 2015. After his retirement, I had an opportunity to work for Jenna and have found great joy in my job and the amazing people I work with. Outside of work, I enjoy engaging in various DIY activities and participating in craft expos. Aside from crafting, I find pleasure in finding good deals and thrifting, and when the opportunity arises, I enjoy going on cruises with my sister-in-law, Jill. Overall, I value my family, my work, and the hobbies that bring me joy. I strive to live a fulfilling and meaningful life while spreading kindness and helping others any way I can.

Susan Roberts State Farm Agent Team Member

Susan Roberts

Insurance Account Representative

My name is Susan, and I was born and raised on the West Coast. I married my true love in 1995. At our 10th anniversary, my husband joined the Army and spent about 3 1⁄2 years each in Washington, Alaska, Texas, and Alabama. My husband is continuing to serve our country in the Army Reserves until retirement. My daughter married a farmer in NC, and (so far) provided me an amazing grandson and granddaughter. My son is a Marine and I couldn’t be prouder of him and his service to our country. I joined the Jenna Mack agency after obtaining my Auto, Home, Life and Health licenses in 2011. It is very important to me to create and build relationships with customers to better help them understand every coverage and how it will help them in their time of need. I love working for Jenna Mack, not only because she has our back, but she also has the customers’ back too. We are a family and that makes working with customers and coming to work every day worth everything! Not only love what you do, but who you do it with. My passion is my family, and we are a tight nit family that love spending time together. I also enjoy spending time on the beach and listening to music.

James Strickland State Farm Agent Team Member

James Strickland

Insurance Account Representative

My name is James, and I was born and raised in Dothan, Alabama. I am a full-time student at Troy University studying Risk Management & Insurance. I am also a member of the Alpha Tau Omega fraternity where I am the Assistant Walk Hard Director. Aside from being a full-time student, I also work for Jenna Mack State Farm. I joined Jenna Mack’s team in January 2023, and I am licensed in Auto, Fire, Life and Health. In my spare time I enjoy playing basketball, working out, watching movies, and reading. My favorite food is nachos and I love traveling to the beach with friends and family.

Alicia Brown State Farm Agent Team Member

Alicia Brown

Insurance Account Representative

My name is Alicia, and I was born and raised in sunny Florida, where I built a beautiful life with my loving husband and our five incredible children. In 2022, our family made the exciting decision to move to Alabama to support our youngest child’s passion for motocross. Little did I know that this move would lead me to an unexpected and rewarding career opportunity. While searching for homeowners’ insurance for my momma, I found myself stepping into Jenna Mack’s office and walking out with a job opportunity. As a breast cancer survivor, I cherish every moment and view life as an opportunity to make a positive impact on others. This is why I am proud to be licensed in Auto, Fire, Life and Health insurance! The challenges I faced have given me a renewed sense of purpose and a deep desire to help those around me. Family and friends are at the core of everything I do and I strive to treat each person I encounter like they are apart of my own family!

Layla Arnette State Farm Agent Team Member

Layla Arnette

Account Representative

My name is Layla and I am happily married to my high school sweetheart, Ray Arnette. We have three amazing kids together - Conley, Grace, and Grady. I graduated in 2010 from Zion Chapel and have since been searching for my calling in life. After all these years of searching for the right career path, I finally had an opportunity to sit with Jenna Mack, who gave me a chance at a receptionist position, where I will be able to learn and grow, and one day soon, obtain my insurance license. In my free time I enjoy going to Starbucks, shopping with friends, smelling all the candles, and touching all the soft things in the store! When I’m not out with friends you can find me doing nails. Overall, my family and friends would describe me as quiet and humble, always reliable, and above all else kind!