State Farm® Insurance Agent Jenna Mack

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

Review on Review on Review on

What our customers say about us...

Megan Tindol

July 12, 2024

5 out of 5

"Very nice and helpful! Definitely recommend Jenna Mack State Farm for any and all insurance needs!!"

Steven Lawrence

June 27, 2024

5 out of 5

"Been a customer for a long time. Always been awesome customer service"

Kristin Lee

June 17, 2024

5 out of 5

"Love this office. Rebecca was able to cut our insurance bill in half."

Richard Williams

June 15, 2024

5 out of 5

"They always provide the information that I request -especially Cheryl"

Mike Lewis

June 6, 2024

5 out of 5

"Excellent service"

Maddy Weaver

June 6, 2024

5 out of 5

"the staff there is so friendly and humble I really do appreciate Nikki Nelson and Alica Brown for helping me with doing insurance for the first time they are the best!!!"

Caleb Davis

May 31, 2024

5 out of 5

"Super fast service. Every time I go into the office I am able to get all my questions answered by a friendly face. 10/10 !"

Hilary Jones

May 24, 2024

5 out of 5

"Love love love Rebecca! Always so helpful!!! Anything I need, she gets back with me quickly. Saves me money & is so kind!"

Tracy Peebles

May 24, 2024

5 out of 5

"Staff is amazing! Highly recommend!"

Rebecca Dawley

May 23, 2024

5 out of 5

"LOVE this office!!"

tori oneal

May 17, 2024

5 out of 5

"I have been a client here since I moved out of my parents’ house at 19. Everyone I have worked with has always been so kind and they always go above and beyond with helping me learn how to “be an adult.” Many years and a move across the state later, and I refuse to go anywhere else. Highly recommend!"

Christopher Cherry

March 24, 2024

5 out of 5

"Great place. Has insurance"

Hillary Schlecht

March 21, 2024

5 out of 5

"Jenna and Nikki will go above and beyond to help you. While having to worry about moving over a 1,000 miles away to Fort Novosel, they made my insurance needs one less thing for me to worry about. They were absolutely amazing to work with and got me an amazing deal. The cherry on top of it all is that they are both welcoming and professional."

Emily Browning

March 20, 2024

5 out of 5

"Jenna and her team are fabulous to work with. They answer all my questions and get me what I need quickly and efficiently. Highly recommend."

zubaedia jesar

March 18, 2024

5 out of 5

"Recently I changed to State Farm because of the big price difference.I don’t regret my decision at all! And the customer service was amazing! I already have a new friend!! Hey Nikki girl!!🥰"

Ray Day

March 16, 2024

5 out of 5

"Great customer service I highly recommend."

Thomas Knight (Shady Hill Farm)

March 15, 2024

5 out of 5

"I highly recommend Nikki Nelson at Jenna Mack State Farm agency in Ozark. She is very prompt , courteous , and always eager to help !"

Tyre Timmons

March 1, 2024

5 out of 5

"Susan Roberts from State Farm provided exceptional service, securing a competitive quote tailored to my needs. Her professionalism and knowledge stood out, making the insurance process seamless. Susan's approachable demeanor and open communication fostered trust throughout our interactions. I highly recommend her for anyone seeking a dedicated and reliable insurance agent. Thank you, Susan, for your outstanding assistance and commitment to customer satisfaction."

Katelyn Hatcher

February 29, 2024

5 out of 5

"Jenna and her team go above and beyond to help their customers! I would recommend to anyone!"

adrianna moultry

February 29, 2024

5 out of 5

"Love there friendly service"

Crystal Dansby

February 28, 2024

5 out of 5

"Great service and the staff was very helpful"

Rosemarie Arnette

February 28, 2024

5 out of 5

"Great service, and staff was very helpful"

Lisa Hussey

February 28, 2024

5 out of 5

"Great customer service"

Layla Arnette

February 27, 2024

5 out of 5

"Great Service and friendly staff!"

CVMA Alabama

January 19, 2024

5 out of 5

"We had a great experience with Jenna Mack State farm, especially with Susan Roberts. She made the transition so easy and made sure we had all the information. More importantly, saved us money while being able to increase our coverage on our cars and home. After being with USAA for almost 20 years, we were amazed at how much we were being over charged. Thanks again."

What our customers say about us...

Megan Tindol

July 12, 2024

5 out of 5

"Very nice and helpful! Definitely recommend Jenna Mack State Farm for any and all insurance needs!!"

Steven Lawrence

June 27, 2024

5 out of 5

"Been a customer for a long time. Always been awesome customer service"

Kristin Lee

June 17, 2024

5 out of 5

"Love this office. Rebecca was able to cut our insurance bill in half."

Richard Williams

June 15, 2024

5 out of 5

"They always provide the information that I request -especially Cheryl"

Mike Lewis

June 6, 2024

5 out of 5

"Excellent service"

Maddy Weaver

June 6, 2024

5 out of 5

"the staff there is so friendly and humble I really do appreciate Nikki Nelson and Alica Brown for helping me with doing insurance for the first time they are the best!!!"

Caleb Davis

May 31, 2024

5 out of 5

"Super fast service. Every time I go into the office I am able to get all my questions answered by a friendly face. 10/10 !"

Hilary Jones

May 24, 2024

5 out of 5

"Love love love Rebecca! Always so helpful!!! Anything I need, she gets back with me quickly. Saves me money & is so kind!"

Tracy Peebles

May 24, 2024

5 out of 5

"Staff is amazing! Highly recommend!"

Rebecca Dawley

May 23, 2024

5 out of 5

"LOVE this office!!"

tori oneal

May 17, 2024

5 out of 5

"I have been a client here since I moved out of my parents’ house at 19. Everyone I have worked with has always been so kind and they always go above and beyond with helping me learn how to “be an adult.” Many years and a move across the state later, and I refuse to go anywhere else. Highly recommend!"

Christopher Cherry

March 24, 2024

5 out of 5

"Great place. Has insurance"

Hillary Schlecht

March 21, 2024

5 out of 5

"Jenna and Nikki will go above and beyond to help you. While having to worry about moving over a 1,000 miles away to Fort Novosel, they made my insurance needs one less thing for me to worry about. They were absolutely amazing to work with and got me an amazing deal. The cherry on top of it all is that they are both welcoming and professional."

Emily Browning

March 20, 2024

5 out of 5

"Jenna and her team are fabulous to work with. They answer all my questions and get me what I need quickly and efficiently. Highly recommend."

zubaedia jesar

March 18, 2024

5 out of 5

"Recently I changed to State Farm because of the big price difference.I don’t regret my decision at all! And the customer service was amazing! I already have a new friend!! Hey Nikki girl!!🥰"

Ray Day

March 16, 2024

5 out of 5

"Great customer service I highly recommend."

Thomas Knight (Shady Hill Farm)

March 15, 2024

5 out of 5

"I highly recommend Nikki Nelson at Jenna Mack State Farm agency in Ozark. She is very prompt , courteous , and always eager to help !"

Tyre Timmons

March 1, 2024

5 out of 5

"Susan Roberts from State Farm provided exceptional service, securing a competitive quote tailored to my needs. Her professionalism and knowledge stood out, making the insurance process seamless. Susan's approachable demeanor and open communication fostered trust throughout our interactions. I highly recommend her for anyone seeking a dedicated and reliable insurance agent. Thank you, Susan, for your outstanding assistance and commitment to customer satisfaction."

Katelyn Hatcher

February 29, 2024

5 out of 5

"Jenna and her team go above and beyond to help their customers! I would recommend to anyone!"

adrianna moultry

February 29, 2024

5 out of 5

"Love there friendly service"

Crystal Dansby

February 28, 2024

5 out of 5

"Great service and the staff was very helpful"

Rosemarie Arnette

February 28, 2024

5 out of 5

"Great service, and staff was very helpful"

Lisa Hussey

February 28, 2024

5 out of 5

"Great customer service"

Layla Arnette

February 27, 2024

5 out of 5

"Great Service and friendly staff!"

CVMA Alabama

January 19, 2024

5 out of 5

"We had a great experience with Jenna Mack State farm, especially with Susan Roberts. She made the transition so easy and made sure we had all the information. More importantly, saved us money while being able to increase our coverage on our cars and home. After being with USAA for almost 20 years, we were amazed at how much we were being over charged. Thanks again."