State Farm® Insurance Agent Jenna Mack
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Hayley Haser
October 11, 2024
"Everyone in the office is very welcoming and helpful. Always a pleasure coming by the Ozark office!"
Jessica Dietz
October 4, 2024
"They were amazing to work with and helped us get an amazing discount and swap over seamlessly. They were easy to reach and Nikki was very personable and helped my husband to feel at ease with all his questions. Thank you Nikki!"
"Thank YOU so much for your kind words! Nikki is AWESOME! So thankful you allowed us to help with you and your family's insurance needs. We look forward to working with you all for many years to come. THANKS a MILLION!"
Jenna Newton
September 19, 2024
"Susan is fabulous and helped save us money!! Thankful for her making this a smooth transition!"
"Thank YOU so much for your review! We are SO thankful for your business. Susan is absolutely amazing and we are thrilled to have your family join us! We look forward to serving you for many years to come!"
Shelby Bullocks
September 13, 2024
"State Farm always take care of me and my family"
"Thank YOU so much Shelby for your review! We do try our best to always take care of our customers. We truly appreciate YOU!"
Roger Goodson
September 11, 2024
"Jenna and her staff are super friendly. Jenna went over my account in detail and showed us some changes that would better protect us. It wasn’t just for her to make more money because it changed our premiums very little Glad to have her as our new agent."
"Thank YOU so much, Mr. Roger, for your kind review! I am thrilled and honored to serve you and Mrs. Shirley. So happy to be able to help with your insurance needs - we want to be certain you are protected! I am VERY appreciative of you both and look forward to serving you for many years to come!"
Patrick McGregor
September 11, 2024
"Hands down the most professional and friendly group I have ever done business with. 100% recommend"
"Thank you so much for your kind words! We are VERY thankful for you and your business. We appreciate YOU!"
Linda Hernandez
September 10, 2024
"Great experience"
"Thank you SO much for your review! We truly appreciate you and your business. I look forward to serving you for many years to come!"
Ernest Warskow
August 16, 2024
"I don't normally do reviews, but I had to share my experience with State Farm. I filed a claim through Jenna Mack Insuranc Agency, and I was amazed of the most expedient, compassionate, courteous and help I received during this process. I am so grateful for their kind and professional service from everyone involved. I can't wait to insure my next new car with them. Thank you all."
"Oh, we are SO thankful for YOU! Gosh, this makes us smile. We truly appreciate you and your business. Happy to help in your time of need. We definitely look forward to serving you for many years to come. Again, THANK YOU for your kind review and five stars! "
Tim Kimbrough
August 12, 2024
"Alicia, Sheryl and the entire Jenna Mack team are fantastic! When I had issues with a claim they stepped in immediately and took control of the situation, helping getting it resolved quickly and satisfactorily! I can highly recommend Jenna Mack and her team for all your insurance needs!"
"Thank YOU so much for your awesome review! We truly appreciate YOU! SO thankful my team was able to help in your time of need. We think you are an AMAZING customer yourself and look forward to serving you for many years to come! "
Cara “Cara Zombie” Wilson
August 5, 2024
"Nikki helped me save so much by switching! Super nice and courteous!"
"Thanks so much for your review! Nikki is awesome for sure! Thankful for you and your business. We truly appreciate you. "
Megan Tindol
July 12, 2024
"Very nice and helpful! Definitely recommend Jenna Mack State Farm for any and all insurance needs!!"
"Thank YOU, Megan, for your kinds words! We are very thankful that you are our customer. You help make JMSF what it is today! "
Steven Lawrence
June 27, 2024
"Been a customer for a long time. Always been awesome customer service"
"We are so thankful for the Lawrence family and truly appreciate your business! THANK YOU!"
Kristin Lee
June 17, 2024
"Love this office. Rebecca was able to cut our insurance bill in half."
"And we love YOU! Rebecca is amazing and does a fantastic job. We truly appreciate YOUR business! "
Richard Williams
June 15, 2024
"They always provide the information that I request -especially Cheryl"
"Thank YOU so much for the five stars! Yes sir, we try really hard to always provide top notch service to our wonderful customers, like you. Sheryl is AMAZING! Thanks so much for your business!"
Mike Lewis
June 6, 2024
"Excellent service"
"Thank YOU so much for the five stars and kind words! We truly appreciate it. "
Maddy Weaver
June 6, 2024
"the staff there is so friendly and humble I really do appreciate Nikki Nelson and Alica Brown for helping me with doing insurance for the first time they are the best!!!"
"Thank you SO much, Maddy! We absolutely love first timers...VERY thankful you allowed us to help with your insurance needs. Alicia and Nikki truly are amazing! Thanks again - we appreciate YOU!"
Caleb Davis
May 31, 2024
"Super fast service. Every time I go into the office I am able to get all my questions answered by a friendly face. 10/10 !"
"Thank you SO much for your kind words! We do try to work timely so to satisfy our customers needs. We love our customers so being friendly comes easy for us. :) You are AWESOME! "
Hilary Jones
May 24, 2024
"Love love love Rebecca! Always so helpful!!! Anything I need, she gets back with me quickly. Saves me money & is so kind!"
"Oh, you are just TOO kind! YESSSS...Rebecca is absolutely AMAZING and we are so thankful she is part of our team! We truly appreciate YOU and look forward to serving you for many, many years to come - LOVE great customers like YOU!"
Tracy Peebles
May 24, 2024
"Staff is amazing! Highly recommend!"
"We think you are pretty AMAZING too! Thanks so much for your kind words. We appreciate YOU!"
Rebecca Dawley
May 23, 2024
"LOVE this office!!"
"And we LOVE you! :)"
tori oneal
May 17, 2024
"I have been a client here since I moved out of my parents’ house at 19. Everyone I have worked with has always been so kind and they always go above and beyond with helping me learn how to “be an adult.” Many years and a move across the state later, and I refuse to go anywhere else. Highly recommend!"
"Oh, Tori...you are the ABSOLUTE BEST ever! We love you and are super thrilled to help with your 'adulting,' actually we are honored. Thank you so much for believing and trusting us with your insurance needs. We are here for YOU! "
Christopher Cherry
March 24, 2024
"Great place. Has insurance"
"Thank you so much for your review! We truly appreciate your business and look forward to serving you and your family for years to come."
Hillary Schlecht
March 21, 2024
"Jenna and Nikki will go above and beyond to help you. While having to worry about moving over a 1,000 miles away to Fort Novosel, they made my insurance needs one less thing for me to worry about. They were absolutely amazing to work with and got me an amazing deal. The cherry on top of it all is that they are both welcoming and professional."
"Gosh, we LOVE you, Hillary! So thankful you allowed us to help with your insurance needs here in Alabama. You are the true pleasure to work with. We are thrilled to serve YOU!"
Emily Browning
March 20, 2024
"Jenna and her team are fabulous to work with. They answer all my questions and get me what I need quickly and efficiently. Highly recommend."
"Thank YOU so much for your kind review! We truly appreciate your business. Can't wait for you to visit again! "
zubaedia jesar
March 18, 2024
"Recently I changed to State Farm because of the big price difference.I don’t regret my decision at all! And the customer service was amazing! I already have a new friend!! Hey Nikki girl!!🥰"
"Oh, we just love YOU! Thank you so much for allowing us to serve you. You absolutely have a new friend - you are part of our family now! Thank you, thank you for your business. Nikki is AMAZING and says HEY!"