State Farm® Insurance Agent Jenna Mack
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Nicole Burks
August 21, 2026
5
out of
5
rating by Nicole Burks
"Everyone at Jenna Mack State Farm is Always so friendly and helpful especially Rebecca Dawley. She always takes time to help any questions I have regarding our policy"
Victoria Hall
August 20, 2026
5
out of
5
rating by Victoria Hall
"Super friendly and reliable services"
Logan Hall
August 20, 2026
5
out of
5
rating by Logan Hall
"Mrs. Rebecca is always a great help and tries her best for people"
Thomas Johnson
August 20, 2026
5
out of
5
rating by Thomas Johnson
"Rebecca went above and beyond to make everything go smoothly. Even took time after hours to answer calls and got me a great rate by bundling!"
We responded:
"Thank YOU so much for your five star review! We truly appreciate your business. Rebecca is a real rockstar in our office and we are thankful she was able to help with your insurance needs. We look forward to serving you for many years to come!"
Lee
July 29, 2026
5
out of
5
rating by Lee
"Megan at this office was so incredibly helpful to me. She worked with me largely over text due to my work schedule, and I'm now paying the same price for home AND auto insurance with State Farm that Progress was charging me for just auto. Highly, highly recommend working with them."
We responded:
"Thank you SO much for your kind words and five star review! Megan is an absolute ROCKSTAR here in our office! I am so thankful she is on our team. This is great news - we look forward to serving you with all of your insurance needs for years to come!"
Kim Windham
July 21, 2026
5
out of
5
rating by Kim Windham
"I’ve had nothing but positive thoughts about State Farm . They’ve helped my family in every way possible since we became customers and they don’t treat us as just a customer they treat us like family. I’m so glad that we chose state farm for over insurance company.. Everyone has been very nice sweet and caring people and I couldn’t ask for anything else.
Thank You State Farm for everything !!"
We responded:
"Kim Windham - We absolutely LOVE you and your family! Your loyalty truly matters. It has been a true pleasure helping you all in every way we can regarding your insurance needs...we look forward to serving you for many, many more years to come. THANK YOU! "
steve holland
July 21, 2026
5
out of
5
rating by steve holland
"Statefarm Jenna Mack the Best employees! Friendly and Professional!!"
We responded:
"Thank you SO much, Steve, for your five star review! We truly appreciate your business and look forward to continuing to serve you for many years to come."
Cede Davis
June 29, 2026
5
out of
5
rating by Cede Davis
"Jenna Mack and her team are the best! We always have the best experience, they always take care of everything we need 👌🏻"
We responded:
"Thank YOU so much for your five stars and super kind words! We are VERY thankful for your business and we look forward to serving you and your family for years to come. Grateful for you guys!"
Jessica Hutto
June 29, 2026
5
out of
5
rating by Jessica Hutto
"Just recently switched over to Jenna Mack State Farm! They made the transition go over so smoothly and was such a great help. Looking forward to working with Jenna and her amazing team for years to come."
We responded:
"Thank YOU so much for your five star review and kind words! We are so excited for the opportunity to serve your family. We have one really AMAZNG team member helping us too - you would be so proud, mom! Again, we truly appreciate your business!"
Tameaca Vincent
June 23, 2026
5
out of
5
rating by Tameaca Vincent
"Quick Response, Friendly and Knowledgeable, Best Price Overall. Jenna and her team makes Insurance shopping easy and pleasant. Would Recommend to anyone looking."
We responded:
"Thank YOU so much Tameaca! It is always a pleasure serving you and your family. We truly appreciate YOU and your business! Thanks a million!"
Brenda Parmer
June 1, 2026
5
out of
5
rating by Brenda Parmer
"Very nice people! Friendly and helpful folks that can help you with your insurance needs! I use the Ozark office."
We responded:
"Thank YOU so much for your five star review and kind words! We are so appreciative of your business. We try hard to offer everyone the best insurance policies to fit their needs all while doing it with a smile! Again, THANK YOU for allowing us to help YOU!"
Gail
May 26, 2026
5
out of
5
rating by Gail
"Miss Nikki and Jenna worked hard getting me quotes and being ensure that my coverage is where they needed to be and had not been upgraded for some years and I got those upgraded and still saved money not a lot, but I still saved some and have higher limits of coverage for my Homeowners and Auto‘s. They were very patient answered. All of my questions went above and beyond to help me understand where I needed to be and to help get me there."
We responded:
"We are SO thrilled to have YOU as a customer of ours! Thank YOU so much for your five star review and kind words! It's customers like you that make our job easy - we love helping save where we can but making sure you are covered is what matters most. We truly do appreciate your business!"
bobby syples
May 5, 2026
5
out of
5
rating by bobby syples
"I love my State Farm because these people really care about their customers. It is on a personally level. They make you feel like family. I wished everyone would do that. Cheryl Peavy sat down with me and helped me set up my State Farm app on my phone. She went above and beyond to help me."
We responded:
"Thank YOU so much for your five stars and kind words! That's what we are here for. When you need us, you call us. Sure thankful for Mrs. Eva - we appreciate you SO much!"
Barbara Woodall
May 4, 2026
5
out of
5
rating by Barbara Woodall
"Have used their services for many years. Have been satisfied and everything I’ve done"
We responded:
"Thank you SO much for your five stars and kind review! We sure do appreciate your business and are thankful you have been satisfied with our agency. We look forward to serving YOU!"
Keith Phillips
April 21, 2026
5
out of
5
rating by Keith Phillips
"My homeowners policy with another insurance company increased drastically without any claims or damages ever being reported or claimed on the policy. I had been with the company for years. It was time to shop. Nikki took my call, quoted all of my policies and saved me over a thousand dollars annually. Jenna followed up to make sure I didn’t have questions. Great experience."
We responded:
"Thank YOU so much for your five star review! We are VERY thankful for your business. Nikki truly is a rockstar and does an excellent job of taking care of our customers. I am glad we were able to help you save. We look forward to serving you and your family for many years to come!"
christen green
April 17, 2026
5
out of
5
rating by christen green
"Great place and super quick"
We responded:
"Thank YOU so much for your five star review and kind words! We are super excited that you are our customer and look forward to serving you for years to come!"
Cecy Sing
April 14, 2026
5
out of
5
rating by Cecy Sing
"The State Farm team in Ozark has been a wonderful blessing to work with over the years. My parents are long-time customers and always appreciated your outstanding professionalism, courtesy, and dedication to meeting their needs.
My family has been through many changes over the past few few years, and your team has responded quickly and efficiently to every request. Your sound advice during this difficult time has been invaluable. Thank you for your exceptional care, compassion, and support!"
We responded:
"Thank you SO much for your five star review and kind words! These mean the world to us. We are very grateful for you and your family - the loyalty to us, does not go unnoticed. Again, THANK YOU for being our customer!"
Dot Martin
March 26, 2026
5
out of
5
rating by Dot Martin
"I have been with State farm Jenna Mack for MANY years now. The coverage is great and easy to pay. Had a couple of claims and they were right on it. The "family" in the office are great, very personable and professional. CHERYL is my favorite. She is very knowledgeable and KIND. This was a great choice and continues to be."
We responded:
"Thank YOU so much for you kind review and five stars! We are VERY thankful for your loyalty to State Farm and our agency. You are like family! YES...Sheryl is a real ROCKSTAR in our office! Glad she is part of OUR team. We truly appreciate you so much and look forward to continuing to serve you for many years to come!"
Brian Scott
March 14, 2026
5
out of
5
rating by Brian Scott
"Love the kindness and willingness to help and work with and figure and solve what needs to bee done love the great affordable prices too will always recommend Mrs Jenna mack at state farm."
We responded:
"Thank YOU so much for your five star review and kind words! We are very thankful for your business and appreciate you allowing us to serve you. May we always strive to be kind in all that we do! Again, THANK YOU!"
Jordan Williams
March 3, 2026
5
out of
5
rating by Jordan Williams
"Gave me an awesome rate compared to the other places."
We responded:
"Thank YOU so much for your five star review! We are glad to hear that you saved by switching to us. Thank YOU for choosing to do business with JMSF!"
Johnny Watson
March 3, 2026
5
out of
5
rating by Johnny Watson
"Extremely helpful. Excellent customer service. Very good company that cam provide all your insurance needs. I'm insured, are you?"
We responded:
"Thank YOU so much for your five star review! We strive hard to be nothing but excellent, 100% of the time. We are very thankful for your business and look forward to serving you for many years to come! Love it!"
Denise Cole
February 17, 2026
5
out of
5
rating by Denise Cole
"So helpful and nice! New to the area and Megan was so helpful! Would recommend to anyone!"
We responded:
"Thank YOU so much for your five star review and kind words! Megan is a real rockstar and we are so glad you decided to do business with us. We look forward to serving you for years to come!"
Nate Clark
February 9, 2026
5
out of
5
rating by Nate Clark
"Great people! Very helpful and the most reasonable prices I found after shopping around"
We responded:
"Thank you for your five star review! We TRULY appreciate your business and kind words. We do try our best to be GREAT! Looking forward to serving you, Tara and your family for many years to come. THANK YOU!"
Sharon Grice
January 26, 2026
5
out of
5
rating by Sharon Grice
"After searching online and many calls with different companies I stopped by my local State Farm office and got the best rates. They were very well equipped to answer all questions and were very kind and friendly."
We responded:
"Thank YOU so much for your five star review and very kind words! We are grateful for you and your business and yes ma'am, we try hard to be sure and answer all of your questions and handle whatever you need us to. We look forward to serving you for many years to come! "
Brian Richards
January 15, 2026
5
out of
5
rating by Brian Richards
"Always ready to help. Always friendly. Call you tell you they are lowering your rates. Alstate only called to raise."
We responded:
"Thank YOU so much for your review and kind words! We truly appreciate YOU and your business. We try hard to help in every possible way and of course, always in a friendly way because we care about our customers. Thanks again!"