State Farm® Insurance Agent Jenna Mack
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Becky Otto
April 1, 2025
"Exceptionalism is the word that comes to mind when talking about Nikki at Jenna Mack State Farm Insurance. Nikki is knowledgeable, caring, inviting , and personable. Her infectious personality is so refreshing, and she saved me a significant amount of money. Thank you, Nikki, and State Farm Insurance."
"Thank YOU so much, Mrs. Becky for your kind review! Isn't Nikki just wonderful? She is truly an amazing asset to our team here at JMSF! We are SO very thankful for your business, glad we helped you save and look forward to serving you for many years to come!"
Payton Byrd
March 11, 2025
"Hands down great customer service"
"Thank you so much for your review! We certainly attempt to provide top notch customer service to each and every customer. We appreciate YOU!"
Melanie Stokes
February 13, 2025
"I LOVE LOVE LOVE this office and the customer service is is prestigious! Definitely the best decision I have ever made."
"And we LOVE, LOVE, LOVE YOU! We are thankful for your kind words. We truly appreciate YOU!"
Donna Cullifer
November 13, 2024
"Jenna Mack and staff are very friendly and professional. They are the absolute best of the best, and i highly recommend them!!! They treat you like a friend...not a number."
"We LOVE you Ms. Donna! Thank you so much for the kind review. We are SO thankful for you and your business. You most definitely are FAMILY to us! "
Clifton Boylston
October 19, 2024
"I had been a USAA member for 30 +yrs. I had home and Auto Insurance with USAA. After talking to Tracy at State Farm, she was able to double my coverage on both vehicles while saving me a few hundred dollars on my auto premiums. As well as, increased the coverage on my home and saved me hundreds there as well. She made the transition very easy and did almost all the leg work for an easy and smooth transition. Staff is very friendly, people oriented and helpful. Very satisfied with my decision to switch to State Farm! I highly recommend!"
"Thank YOU so much for your kind words and 5 stars! Gosh, we are just thrilled to have you as a customer and very glad we were able to help you save. Tracy is AMAZING! We are thankful she is a part of our team. Again, thank YOU for your kindness and we do look forward to serving you for many years to come!"
Hayley Haser
October 11, 2024
"Everyone in the office is very welcoming and helpful. Always a pleasure coming by the Ozark office!"
"Thank YOU so much for your kind review! We truly appreciate YOU. We sure thank you for being so awesome to us!"
Jenna Newton
September 19, 2024
"Susan is fabulous and helped save us money!! Thankful for her making this a smooth transition!"
"Thank YOU so much for your review! We are SO thankful for your business. Susan is absolutely amazing and we are thrilled to have your family join us! We look forward to serving you for many years to come!"
Roger Goodson
September 11, 2024
"Jenna and her staff are super friendly. Jenna went over my account in detail and showed us some changes that would better protect us. It wasn’t just for her to make more money because it changed our premiums very little Glad to have her as our new agent."
"Thank YOU so much, Mr. Roger, for your kind review! I am thrilled and honored to serve you and Mrs. Shirley. So happy to be able to help with your insurance needs - we want to be certain you are protected! I am VERY appreciative of you both and look forward to serving you for many years to come!"
Linda Hernandez
September 10, 2024
"Great experience"
"Thank you SO much for your review! We truly appreciate you and your business. I look forward to serving you for many years to come!"
Tim Kimbrough
August 12, 2024
"Alicia, Sheryl and the entire Jenna Mack team are fantastic! When I had issues with a claim they stepped in immediately and took control of the situation, helping getting it resolved quickly and satisfactorily! I can highly recommend Jenna Mack and her team for all your insurance needs!"
"Thank YOU so much for your awesome review! We truly appreciate YOU! SO thankful my team was able to help in your time of need. We think you are an AMAZING customer yourself and look forward to serving you for many years to come! "
Megan Tindol
July 12, 2024
"Very nice and helpful! Definitely recommend Jenna Mack State Farm for any and all insurance needs!!"
"Thank YOU, Megan, for your kinds words! We are very thankful that you are our customer. You help make JMSF what it is today! "
Kristin Lee
June 17, 2024
"Love this office. Rebecca was able to cut our insurance bill in half."
"And we love YOU! Rebecca is amazing and does a fantastic job. We truly appreciate YOUR business! "
